Last updated: 11 November 2026
This page explains what personal information we collect when you use our website or shop with us, what we do with it, who else sees it, and your rights.
Who we are
This website and our shop at 30-31 Byram Arcade, Huddersfield, HD1 1ND are run by Kapow Comics Ltd, a company registered in England and Wales (company number 08996141), registered office 6 Greenacre Gate, Lepton, Huddersfield, West Yorkshire, HD8 0LP. We are the “controller” of your personal information, which means we decide how it is used. Contact us at kapow_comics@outlook.com, on 01484 442749, or ask in the shop.
What we collect, why, and our legal reason
| What | Why | Legal basis |
|---|---|---|
| Name, address, email, phone number and what you ordered | To take and send your order, give you receipts and invoices, and help if something goes wrong | Contract (your order) |
| Payment details | To take payment. Card and PayPal details go to PayPal, not to us; we never see or keep your full card number | Contract |
| Order and invoice records | Tax and accounting | Legal obligation |
| Account details (name, email, your orders and addresses) | To let you sign in and see your orders. A new account can’t be used until you confirm your email address; unconfirmed accounts with no orders are deleted after 7 days | Contract |
| Comments on our posts (name, email, comment, IP address) | To show your comment and prevent abuse. Your first comment waits for approval | Legitimate interests |
| Gaming table bookings (name, email, phone, any notes) | To manage your booking and send confirmations and reminders by email | Contract |
| “Where did you hear about us?” (if you answer it at the checkout) | To learn which of our marketing works | Legitimate interests |
| Newsletter sign-ups (email address) | To send you news if you asked for it. We are not sending a newsletter at the moment | Consent |
| Copies of the emails the website sends (order, booking and account emails) | So we can see what was sent and sort out problems | Legitimate interests |
| Visit details: IP address, browser, pages visited, the page you came from, errors | Security, blocking bots, fixing faults and keeping the site fast. Visitor statistics only if you allow them (see Cookies below) | Legitimate interests; consent for statistics |
| Messages you send us (email, phone, in person) | To reply | Legitimate interests |
We do not sell your information, and we do not use it to make automated decisions about you.
Who else sees your information
We share information only where it is needed, with the services below. Some of them are based outside the UK, mainly in the United States; where so, they use the safeguards UK law requires, such as the UK extension to the EU-US Data Privacy Framework or the UK’s standard contract clauses.
| Who | What they get | Why |
|---|---|---|
| DreamHost (our web host) | Everything stored on the website: orders, accounts, comments, bookings and logs | The website runs on their servers |
| PayPal | Your name, address, email, order total and payment details | Takes card and PayPal payments and checks for fraud. PayPal is responsible for its own use of your details; see its privacy statement |
| Google (Google Analytics, through Site Kit; Google for WooCommerce) | Pages you visit, device and browser details, approximate location. Our product details (not yours) for our listings on Google | Visitor statistics and measuring our Google adverts, only if you allow them. Showing our products on Google |
| Automattic (Jetpack, for WordPress) | Pages visited, browser details and IP address; sign-in attempts | Visitor and shop statistics, only if you allow them; protecting the site’s sign-in page from attacks |
| Gravatar (Automattic) | A scrambled (hashed) copy of your email address, if you comment | Shows your profile picture next to your comment, if you have set one up with Gravatar |
| Royal Mail and other carriers | Your name and address on the parcel | Delivering your order |
| Microsoft OneDrive | A full copy of the website each night, including customer and order details. We keep the latest 2 copies | Backups, so the site can be restored if something goes wrong |
| Leading Talent (who build and look after our website) | Access to the website when they work on it. Their plugins check for updates and licences, sending the website’s address, not customer details | Running and maintaining the website |
| Our accountant and other professional advisers | Order and financial records | Accounts, tax and legal advice |
| The police, HMRC or other authorities | What the law requires | Only when we are legally required to |
Our pages link to Facebook, Instagram, Bluesky and YouTube. Nothing loads from those sites until you click a link; if you do, their own privacy policies apply.
Cookies
Cookies are small files saved on your device. When you first visit, a cookie banner asks which kinds you allow. Cookies needed for the basket, checkout and signing in are always on. Statistics and marketing cookies are only used if you say yes, and we remember your choice for 6 months.
You can change your choice at any time: Cookie settings. You can also delete cookies in your browser’s settings, but the basket and checkout need some cookies to work.
The cookies the site uses:
How long we keep it
- Orders and invoices: 6 years, for tax.
- Accounts: until you ask us to delete them. Unconfirmed sign-ups with no orders: 7 days.
- Comments: until you ask us to remove them, or we remove the post.
- Bookings: up to 6 years, with our other business records.
- Newsletter sign-ups: until you ask us to remove you.
- Copies of emails the website sends: until we clear the log.
- Backups: only the latest 2 nightly copies, so anything deleted from the site is gone from the backups within a few days.
Your rights
You can ask us to show you the information we hold about you; to correct it; to delete it (unless we must keep it, for example for tax); to limit or object to how we use it; to take back your consent; or to give it to you in a format you can take elsewhere. Email kapow_comics@outlook.com. We will reply within one month. There is no charge.
If you are unhappy with how we have used your information, please tell us first. You can also complain to the Information Commissioner’s Office: ico.org.uk, 0303 123 1113.
Security
The website uses a secure (HTTPS) connection, and we do not store card numbers. Only a few people can sign in to manage the site. We keep the software up to date and keep backups.
Children
We do not knowingly collect information from children under 13 online. If you are under 18, please ask a parent or guardian before ordering.
Changes
If what we do changes, we will update this page and the date at the top.